Shipping Policy
At Woodino, we are committed to delivering your handcrafted wooden products safely and on time. Please review our shipping policy below.
1. Order Processing Time
All orders are processed within 1–3 business days
Customized or bulk orders may take 3–10 business days, depending on the design and quantity
Orders are not processed on Sundays or public holidays
2. Shipping Time
Within India: 3–7 business days
International Orders: 7–15 business days (depending on location & customs)
Please note that delivery timelines are estimates and may vary due to external factors.
3. Shipping Charges
Shipping charges are calculated at checkout based on:
Product weight
Delivery location
We may offer free shipping on selected products or promotions
4. Order Tracking
Once your order is shipped, you will receive:
Tracking ID via SMS / Email / WhatsApp
You can track your order in real-time through the courier partner’s website
5. International Shipping
We ship globally 🌍
Customers are responsible for:
Customs duties
Import taxes (if applicable in destination country)
6. Delays & Exceptions
Delivery may be delayed due to:
High order volume
Courier service issues
Natural disruptions or unforeseen circumstances
We will keep you informed in such cases.
7. Damaged or Lost Shipments
If your order arrives damaged:
Contact us within 48 hours
Share unboxing video and photos
If the package is lost in transit, we will:
Investigate with the courier partner
Provide a replacement or refund, if applicable
8. Incorrect Address
Please ensure your shipping address is correct
We are not responsible for delays or losses due to incorrect address details
9. Contact Us
For any shipping-related queries:
📩 Email: cc@woodino.com
📱 WhatsApp: +91-9458204004
